Tag Archives: Youth Worker

Seven things a manager needs to know about internal supervision?

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You should be doing internal supervision

As a youth worker who managed staff one of the areas I spent a lot of my time doing was internal supervision sessions. I saw that my staff needed the opportunity to discuss cases in depth, gain professional skills and a framework for organisational administrative procedural work. These staff liked the idea of having an open door but the most productive work happened through our supervision sessions.
Unfortunately, many youth work managers have been promoted into management without gaining any training in supervising staff. They remember the support they received and then give the same to their staff… nothing. But if no one has shown them what to do we can forgive them for not supporting their staff. But no longer. Here are the top seven things a manager needs to know about supervising their youth work staff. 

  1. More communication is better. These sessions are a way of not only speaking about their practice but building a relationship with your staff member. Many managers believe that they are communicating a lot with their staff… you could triple it and it still wouldn’t be enough. In the words of Steven Covey, ‘seek first to understand, then to be understood’. 
  2. You speak for the organisation in all things. As a manager you have role power. It is written all over your face. When you speak to your staff you are speaking with all the authority of your organisation. When you encourage it is like the board has given encouragement. When you admonish they see the CEO getting ready to fire them. Be aware that in their eyes you are the organisation!
  3. Have a best practice framework for the session. In youth work there has not been a lot written about frameworks for professional supervision. In the social work setting there has been quite a lot. Whether you use Alfred Kadushan’s model or another… use a model that has been tried and tested. 
  4. Have an agenda. This is a business meeting like any other. It requires an agenda! What case do you want to work through? What policy do we need to analyse? Is there an organisational framework for the work we do? Whatever you choose as your model for practice will frame your agenda.
  5. One hour EVERY fortnight. Consistency is key. You need to do these sessions regularly with your staff. We recommend every fortnight. when you start it will seem like a lot… but give it time. Even if you are travelling for work use Skype or the phone tot have your session. I was a way at a conference not long after taking on my first managing gig. When I told my staff that we would still be doing our sessions they were amazed. It shows that you care about them.
  6. Its about your staff member. These sessions are not a time for you to reminisce about the good old days when you were on the frontline. They are not for you to sprout from the font of all knowledge. They are all about your staff! What are they struggling with? What do they need to know? What is the best way to deal with the issue they have? Overarching your model of supervision is the fact that it is all about your staff development.
  7. You need to be more knowledgable than your staff. If you know less than your staff then you are in trouble. Read a book. Do a course. Get your own external supervision. In the sessions your staff will expect that you can lead them through the maze of case work to pop out the end with their objective well in hand. You need to know what you are doing! If you don’t you may want to look at contracting an external supervisor.
If you follow these seven steps you will be more effective than the average youth work manager by leaps and bounds.

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Leadership: Guest post drownthenoise.com

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Leadership. 

For an extremely long time now people have understood the importance of having good leaders.  This is emphasized by the amount leadership summits and courses that are regularly held around the globe.  Furthermore, there are probably thousands (perhaps even more?) of books on some aspect of leadership published each year.  Not even to mention the various TED talks on this topic!  “Leadership” has become a cultural buzzword and no-one wants to be left behind.  And not being slouches, we as youth workers will not to be left behind either!  (As one we scream and throw our fists in the air!  Yeah, yeah I know I’m getting a bit carried away, but seriously, can you imagine a bunch of youth workers going all “Braveheart”?)
Now, I don’t know about you but I am crazy about sports.  It is especially in sports that the role of the captain, the leader, comes under close scrutiny from coaches, peers and fans alike.  Venturing an uninformed guess I’d say that there is a correlation between a team’s performance and their captain’s performance in a given game and/or season.  If the captain’s performance is above par, most times the team tends to be successful.  On the flipside, if the team falters in their performance, the captain will be one of the first to be held accountable.  Keeping this in mind, in this post I’ll be sharing some basic thoughts that you as captain and team-leader might find helpful on your way to a “winning and successful season”.
1.  Teamwork and diversity
The importance of teamwork has been discussed thousands and thousands of times.  However, what sometimes remains lacking is a focus on diversity within the team.  The team leader cannot do everything, nor can everyone in the team think the same way.  The team needs to be made up of people with diverse leadership approaches and skills.  For instance, my leadership role is that of ‘thinker’.  But as thinker I cannot only be surrounded by thinkers.  That way nothing ever is going to get done.  So for example I need to look for a few ‘doers’ – people who play in different positions.  Furthermore, I need to know when to pass the ball to my team members, those leaders on the team who are in a better position to deal with certain situations. 
2.  Lead from the front, encourage from the back
The captain needs to lead from the front.  Every team has a particular strategy, a game-plan, which they want to follow and the captain has to set the example.  He (or she) needs to model the strategy.  But this is more than merely showing the way, it’s about encouraging others to follow the path.  It’s about the embodiment of your organisation’s code of ethics, but it is also about carefully mentoring the less experienced leaders in your team to do the same.  You are a leader of leaders, who has to make even more leaders.  This feat won’t come easy and in the process you might want to consider reading up a bit on coaching and emotional intelligence.
Finally, to be the best, the captain has to stay a little longer at the fields and work a little harder.  All for the sake of his/her team.  You know your team.  You know your organisation.  And you know what it will take to get the job done.  Read more books, speak to different kinds of people, and even enrol for extra courses if you have to.  It seems to me that the importance of continued education and learning is underrated in the field of youth work.  Furthermore, see to it that you have a good support system in place.  I’d hate to see you burn yourself out in the process.  We all work hard, but there’s a fundamental difference between giving your all, and being reckless.  Take care of yourself.  The captain also looks well after his/her own well-being.

 

 

 

 

Most of all have fun, keep it simple and give every “game” your best.  So captain, what do you think?
Neels Redelinghuys
 

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Youth workers: write, do or do both.

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The most well known youth workers world wide are often one of two types of people. They are either the academics who write something worth reading or they are the youth worker who does something spectacular that others write about. 

The academics are trying to write something that the youth worker on the ground can use to improve practice or develop the sector as a whole. They bring research and practice together within the pages of journals and textbooks and ask the reader to implement their ideas. Academics write to keep their jobs. They write to expand their influence. They write to frame the work of the youth worker on the ground.

The youth worker on the other hand is developing new programs, working with those delinquent young people the news is always talking about and living out action research. They are learning through doing. They are building relationships. They are developing a set of practice skills that are fluid and framed. They are the ones the rest of us look up to because they just seem to do the job so well.

These people either write something worth reading or do something worth writing. However I propose another group. Those who write something worth reading and do something worth writing about. There is a growing number of youth workers taking to writing about the ins and outs of this profession called youth work. They are doing some amazing work and writing about it. They blog, podcast and video their thoughts. They write for the common youth worker and the academic. They speak from the heart and from the data.

Where do you fit on the spectrum? Leave us a comment below.

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Why are you a youth worker?

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This week sees the launch of National Youth Week here in Australia. It is about this time every year that I spend some time reflecting on why I am a youth worker. Seeing young people reach their full potential, many against great odds always makes me excited to see youth work at its best. 

When I was younger it was only the support and guidance of a couple of great youth workers that stopped my path towards Jail or death. I saw the worst and best of myself unfold due to their gentle ministering and was given a picture of what life could be like on the other side of my pain and strife. I saw that the life I was surrounded by was not necessarily the life that I had to live for the rest of my days.

It is this sense, that there is more to life than meets the eye, that I hope to impart upon the young people I work with. To help them see past the next five minutes of their existence to a future that glows and excites. This is why I am a youth worker. Why are you?

Leave us a comment below. 

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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When your policy says nothing: Youth work practice wisdom

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I have read more policy documents in the last month than I have read in the last two years. It has really hurt my head! Not because of the ammount of reading, but because of the lack of genuine content in the pages. A lot of the policy documents were very circular and led the readers round in circles. Others were full of legalise and bureaucratic jargon which really said nothing. I wish I could say that this was an unfortunate occurence which only happemned the once… but it is a trend I see every week.
Policy is useless if it is not easily readable and practically based. This is not an issue solely belonging to large government departments, it is an issue which we have seen in small, medium and large organisations from government, not-for-profit and corporate industry. People tend to make their policy very vague!
When a policy is vague the responsibility for action is also vague. You cannot go to you boss every five minutes because the policy is lacking. So what are we to do? Use our practice wisdom.
When the policy is lacking and your boss is vague your practice wisdom should kick in. A strong understanding of your sector and its ethics can guide you where your organisation fails to guide. Some argue that organisations are deliberately vague in policy to limit litigation and to place the focus on individual workers. If you can explain why you did wha you did and that it links with your industry code of ethics this also helps to limit your likelihood of litigation and also provides good practice to your clients.
If your policies are vague bring it up with your boss and human resources department as this will not help you in the long run. But when all is said and done policies cannot cover all aspects of the work we do as youth workers.

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Developing a professional youth sector is harder than we first thought.

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Today I was at the Annual General Meeting of the Youth Workers Association here in Victoria. It was a modest affair with about a dozen die hard youth workers attending of the over 400 members. The Association launched its objectives for the next three years and reading through it I pondered how the objectives would be met with only a dozen youth workers. 


One thing holding the Association back was that those without a degree had limited voting rights, if any. This issue has been changed with a simple vote on changes to the constitution allowing those holding a two year diploma the ability to vote. We need to stop trying to keep people out and work out how we can bring the youth work family together.

For us to all work together will be difficult… but it is the only way we will be taken seriously. We have to stop our petty infighting and band together to change the sector for the better. Lets stop the fighting and stand together for the future we want to develop.

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Vicarious trauma and youth workers: a recipe for disaster.

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Today I was reflecting on my career and the major traumatic events that I have seen. I was speaking to a class of school chaplains looking at trauma and abuse. As I was reflecting it dawned on me how many truly traumatised people I have come across. On average two suicides a year, more sexually abused young people than I care to recall, many drug and alcohol abusers and self harmers to name a few.  
 
When I got home I started to think of the many times I have struggled with the traumas of others. This vicarious trauma has almost taken me out of action on a number of occasions, mostly because of a lack of training and supervision. The biggest issue however, is that I care. When a traumatic event happens I actually give a crap. And this is the problem with our profession. Those who give a crap will always be at the mercy of vicarious trauma if they are not supervised and supported.
 
Today my class of chaplains looked at what trauma is, how it affects people and how to support people through trauma. What was lacking in the training was how as workers we deal with the vicarious trauma when it affects us. As a sector we need to develop a philosophy of self care that starts in the training rooms and lecture halls and follows us through to the end of our careers.

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Why we need youth mentoring programs.

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Recently in my state many of the youth mentoring programs have had to come to terms with losing their funding. This has led to a number of programs closing up shop and leaving many young people in the lurch. The big issue is that these programs provide much more benefit than they cost.
 
 
The sad fact is youth workers can’t do everything that our young people need. We need others to help! The best way I know of is to have a mentoring program. In my career I have been involved in a number of mentoring programs and they were all worth their weight in gold.
 
As youth workers we need to keep youth mentoring programs going… even if we don’t have the funds. We must provide opportunities to develop our young people and one of the best opportunities is to build their network. To have older people guide them through the storms and stress. To have people with similar interests build their knowledge.
 
We need  youth mentoring now more than ever!

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Is youth work suffering the death of a thousand cuts?

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Over the past weekend I spent some time reading about the professionalisation debate which has swept the global youth work fraternity. I read that as an industry it is required of us to become more professionalised in order to cement our place in the human services sector. I read that we must become more stringent on who we let in and what we do to those who do not conform to the new ways. I read that we need associations to manage our professionalism in the same vain as nurses, psychologists and lawyers. I read and I wept.
 
There are few in the youth services industry which would not argue that we need to become more professional. There are even fewer who would argue that we don’t need more stringent requirements on those we allow into the sector. The issue that we see in the current professionalization argument is that we are forsaking youth work to be seen as equal to every other generic profession.
 
 
 
Youth work needs to stand up and be counted. There is little good in us becoming like every other cookie cutter profession. In doing so we will suffer the death of a thousand cuts. Every time we give up a little of our innovation or uniqueness to become more like other professions we die a little. When we become more like everyone else we lose something of ourselves.
 
Recently I was speaking with a youth work student who believed whole heartedly that the only way to do youth work was case management. She believed that the way she had been taught to do youth work over her studies was leading her into a case management role. This limited view came to bear as her lecturers sought to instil that case management was the highest form of professional youth work.
 
We are at the crossroads, and as I was told as a child we need to look both ways before moving forward. So far, most of the literature has not asked what the down side of professionalism might be… and this is the question that we most need to discuss. Because after all the fate of our sector rests on the decisions we make today.
 

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Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Change the future of youth work!!!

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A number of years ago I was speaking to some colleagues about our concern that youth work as a profession was losing its ability to innovate and adapt to changing tides of funding and the needs of our clients. We spent a number of hours pulling apart the issues we saw and developing a thesis for change. We realised somewhere in the midst of our conversation that it was not good enough to simply point out the issues in the profession if we were not willing to do something about them.
 
Ghandi said that you must be the change you want to see in the world. We realised this quote so richly that evening. We realised that if we wanted a more professional sector we needed to be more professional. If we wanted a better trained workforce it had to begin with us. If we were to have a supportive and caring sector then we needed to care for ourselves and seek support. We realised that the first step in our journey was to be the change you want to see in the world.
 
We began Ultimate Youth Worker to be the change we wanted in the youth sector. What change do you want in the youth sector??? How will you be the change you wish to see???

You can also leave us a comment below or post a comment on facebook and twitter.

 

If you haven’t yet, sign up for our newsletter to find out all the goings on at Ultimate Youth Worker. (Sign up here)

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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