One of the values of Ultimate Youth Worker is ‘excellence in all we do’. We expect that if people are paying for our services they deserve nothing but the most exceptional service. As I have been teaching the last year or so I have come across a scary value that has crept into our sector. Close enough is good enough. It is in students and service providers. We have started to give half assed service.
There are many reasons for this. Our funding agreements tell us to do less with more people. Our clients are more complex and we don’t have any more time. Our education of youth workers has focussed so much on competency and not on relationship. All in all it has led to a focus on just getting through. To our clients though this shows up as a lack of care, support and service. Most of all a complete lack of understanding of their circumstance.
If we are to be seen as professional and to be effective we must rid ourselves of half assed service. No more six week interventions. No more close enough is good enough. We must focus on the needs of our clients. We must seek to provide excellence in all we do! Look at the values of your organisation… Are you really acting in the best interests of your clients? Is it excellence you seek?
Aaron Garth
Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.
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