Work with the Young Person as the Focus

Work with the Young Person as the Focus

I was recently looking at the Certificate IV in Youth Work training package and wondering the age old question of what makes how youth workers engage with young people different. Different from social workers, teachers, student welfare professionals, mental health workers and all the other professions and para-professions that work with young people. It is an age old question in youth work. What do we do? How is this different from everyone else. In fact it is probably the foremost question of our professionalisation debate. The sad fact of the matter is that most youth workers cannot agree on the core tenets of youth work as a profession. It was with all this rattling around in my head when I came across one performance element in the very first youth work unit and my mind was changed, work with the young person as the focus. If youth work students could just fully get this then all the other debates become minutia.

The third performance criteria states that one of the areas of knowledge and skills that a youth worker must hold is to “work with the young person as the focus“. Now, this may seem like a foundational piece of knowledge and it is, after all it is in the first youth work unit of the Certificate IV (CHCYTH001 Engage Respectfully with Young People). It is also a fundamental skillset that many youth workers forget, or worse are required to dismiss. 

You see there are many people in the world who want to guide our young people. For the most part these people have good intentions. Teachers want students to learn so they can get a job and live as part of society. Parents want their children to be safe. Student welfare staff want young people to have the language, literacy and numeracy skills to graduate. However, do they put the young person first? do they work for the young person as the focus? do they have other motives?

This is the key to great youth work ethos as well as exceptional youth work praxis. I will go into more depth below, but in the mean time lets get back to what the training package informs us about this. There are six performance criteria that youth work students must demonstrate here to be deemed to have the knowledge and skills to be a youth work graduate. They are:

  1. Apply youth-centred practices when working with young people 
  2. Respect the rights, needs and responsibilities of the young person 
  3. Explain worker rights and responsibilities to the young person as necessary 
  4. Establish a professional relationship and boundary expectations with the client 
  5. Identify and manage power inequities in the professional relationship 
  6. Apply principles of ethical decision-making in working with young people 
 
Engage Respectfully with Young People

How do we work with young people as the focus?

Apply youth-centred practices when working with young people 

The Youth worker needs to demonstrate that they have a solid grasp on youth-centred practices and how to implement these with young people. This begs the question, what are youth-centred practices? A few that spring to mind are ‘youth engagement’, ‘youth participation’ and Carl Rogers ‘person centred therapy’. There are a few more, but the idea here is the young person needs to be at the centre of the activity of youth work. So, if the young person is not at the centre of your work, you probably aren’t doing youth work. 

Respect the rights, needs and responsibilities of the young person 

We must have a rights based approach to youth work. The Victorian Youth Work Code of Ethics is explicit about this approach. We as youth workers are very much informed by the United Nation Convention on the Rights of the Child in our dealings with young people. We are also needs based. It is about what our young people need, not their mum, dad, teacher or the local constabulary. The space of responsibilities is a contentious issue for youth workers and is linked heavily to the rights side of things. Here in Victoria we have a Charter of Rights and Responsibilities, it states,  “in protecting the rights of a person there is a corresponding duty to other individuals or the wider society to act responsibly towards them“. As youth workers this means we have the responsibility to protect our young peoples rights, it is not our young peoples responsibility.

Explain worker rights and responsibilities to the young person as necessary 

As youth workers we have many rights and responsibilities. One of our rights is to be safe in our workplace. This is enshrined in work health and safety legislation. Another right is to be paid for our work. These rights and more also come with some responsibilities. Responsibilities such as holding a duty of care, being a fit and proper person and looking out for their safety. Our young people must hear and understand these things. We might even give them an information sheet that explains them.

Establish a professional relationship and boundary expectations with the client 

In his most excellent book “Youth Work Ethics” Professor Howard Sercombe states, “the {youth work] relationship is intentionally limited“. He goes on further to state, “It is a partnership in that space… in which youth worker and young person work together to heal hurts, to repair damage, to grow into responsibility an to promote new ways of being“(2010, p.11). This is one of the most useful steps in the youth work relationship as it clearly identifies to the worker and young person what can and can’t be part of the relationship. We identify timelines for support, clearly identify agreed expectations and put up barriers for protection. This has become an even more important step in Australian youth work since the Royal Commission into Institutional Abuse.

Identify and manage power inequities in the professional relationship 

As youth workers we must recognise that we have power over young people. We might try to minimise its effect, but it is there. How we go about identifying this, potentially with our young people and then managing it is central to being able to build and maintain out relationship. One key way to do this well is to have regular supervision where you are challenged about this.

Apply principles of ethical decision-making in working with young people

Having a code of ethics is a really important step for professional youth work. However the document is useless unless it is put into practice. As youth workers we need ethical decision-making frameworks to help us navigate the murky waters of youth work practice. One clear decision imperative is that our young people are our primary consideration, or as the training package puts it we work with the young person as the focus. We are big fans of Virtue Ethics at Ultimate youth Worker and we use this extensively in our work, however there are a number of ethical decision frameworks that can help us to put our young people at the centre of our decision making processes.


If we are to take youth work to the heights of professionalism we must be able to identify what makes us unique. One of the very clear practices that sets us apart is how we view those we work with. Not as helpless clients but as young people free to determine their futures. For us to engage respectfully with them it must not be from a stance of the all knowing adult. We often say to youth workers that our job is that of a sherpa. We are a knowledgable guide who walks alongside young people and we help to carry the load occasionally while they strive to reach the top of the mountain they are climbing at the time.

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Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Youth work students becoming youth work staff

The future of a youth work student.

Last week was youth work week. A time for us to reflect as a profession on how awesome we are and how we change the lives of young people. I think we did it pretty well this year… But I hope next year we do it bigger and louder. But enough about how awesome we are now. I was reflecting today that we are coming to the end of another year and that soon in Australia there will be close to 1000 youth work students graduating a Certificate IV, Diploma or Degree in youth work. November see the end of most courses and with it a vast array of new talent added to the pool.

As staff in the field we need to embrace these newbies with arms outstretched and hearts wide open. The likelihood is that half of them will not last a year because of the trauma, lack of support and meagre pay conditions. The sad fact is that we are losing such talent and passion because of things which can be managed and fixed. We know why people leave the sector. It has been documented extensively, spoken about at conferences and plans have been made… we just haven’t done anything to address it.

consulting-1

With this in mind here are our top 5 ways you can support a youth work student to succeed as a youth worker in your agency:

  1. Get to know them. This seems pretty straight forward for most of us, but it is the number one reason we hear over and over again in supervision sessions for conflict in the workplace. Managers, get to know your staff on a personal level as well as professionally. Find out what makes them tick, about their family and their aspirations for the future. If you are a colleague, invite them out for a drink, have peer supervision sessions, mentor them, perhaps you could even take them under your wing and support them for the first month or two.
  2. Give them a good orientation. There is no amount of leg work you can do later in their work than to give them a good orientation. Make sure they understand their role, other peoples roles, where the bathrooms are, the best place for coffee, how to work the photocopier, emergency procedures, the person to call if they lose their keys… everything you can think of. Make sure they take notes too. Its a pain in the butt and a massive amount of knowledge to take on board, but it will save you heaps in the long run.
  3. Allow them time to ask questions. Im sure you can remember starting a new job, I know I can. I had heaps of questions and they came in fits and spurts. Sometimes one question a day, other times one question a minute. Allow space in your schedule and the teams schedule for this to happen.
  4. Recognise limitations. We all want someone who can start a role on the run. The fact is even the best staff member will need to start slowly. recognise that they will not know how to do the job in the way your organisation wants it done straight away. They will not know how to use your systems, your resources or your language. This comes with time and support. Give them this. Remember they are new.
  5. Celebrate the newbie. Have a bit of a party at the end of the week. Make a fuss over them to the team and the wider organisation. Write a bit in the staff newsletter. Congratulate them for lasting the distance through interviews, checks and their first day. Make sure everyone knows their name!

This holds true for those new graduates that will be starting in your organisation soon. However, it also holds true for any new hire. Provide them with support, care and encouragement from the start and you will have amazing workers supporting your young people.

Leave a comment below if you can think of any other ways to support new youth work student graduates.

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Student placements: youth work training ground

Over the course of my studies I have completed close on 200 days of field placement. As a youth work student this consisted of a 30 day and a 35 day direct service provision placement. I worked with some amazing youth work practitioners and I worked with some really poor ones. I got coffee and photocopied documents. I ran programs for young people and youth workers. I even got the chance to reflect on my practice. Overall I give these placements a seven out of ten for preparing me for the world of youth work. But that still leaves three points for a perfect score.

Student placements

Student placements are a great learning environment

So here are my thoughts on how to get those extra three points.

  1. Have something for your placement students to do. Since becoming a lecturer I have worked with over fifty students on placement. The one thing that is guaranteed to stuff a placement up is if the student has no key tasks to do. If you offer student placements, have a project in mind. Make sure you speak to the student to see what they need and want to get out of their placements. Its better for them and it is good for you.
  2. More communication is better. On one of my student placements I had seen my supervisor three times in 44 days. It was infuriating. I didn’t know what was expected of me. I had questions that weren’t answered. I didn’t trust him and didn’t get the chance to develop rapport. You should touch base at least twice a week. Once to make sure tasks are being completed and once to reflect on their placement. Communication is the most important task you have.
  3. Understand your student. Ask them lots of questions. Do a DISC profile with them. help them to reflect on who they are. Jan Fook has some great reflective tools in her books. Find out what makes them tick and drive that in them.

If you do this during student placements you will get a lot out of your students and they will get a lot out of you.

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Be kind to youth work students: they are the future of the profession.

As a youth worker with over a decade in practice a number of qualifications and a private practice I have supported many youth workers on placement. In these situations I have tried to provide the best learning environment for each individual student. However many youth workers report that they are little more than gofers. Go for coffee, go for printing, go for this meeting.

This unfortunately is not an uncommon experience of students on placement. As a field placement supervisor I have spoken to dozens of students over the past year about their experience and the vast majority have felt like goffers. Go for coffee, go for my printing, go for … The list is endless. Students, particularly in their final year, need to be allowed to practice their skillset not just watch as it is done by others. They need opportunity to practice in a supervised environment to gain confidence and experience. They need supervisors who can let go of their work and pass it on to them.

If you are going to take on a student this year here are a few ideas to help them and you integrate as much as possible.

  1. Reading is essential to any job but more than a week of reading policies and procedure manuals is over the top.
  2. Regular weekly supervision that addresses different aspects of the role is essential. Dont just ask about tasks, but set articles to be read before sessions to stimulate conversation.
  3. Dont expect students to know everything.
  4. Expect them to be competent at a first job standard.
  5. Give them genuine tasks to sink their teeth in. They may be cheap labour, but they are useless to you as goffers! Remember it is costing the student to do the placement.
  6. Have a plan of action from day one with a number of tasks that must be achieved and review this weekly.
  7. Finally, get to know your student and have space for them to get to know you.    



Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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