Do you suffer from “youth worker says yes” syndrome?

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Two years ago almost to the day I joined the board of an organisation. In that time I have served faithfully have only missed one meeting and helped turn that little unincorporated society into a fully fledged $3million dollar a year not-for-profit with all the bureaucratic trimmings. I have enjoyed this time immensely, however tonight is my last meeting with the organisation and I cant wait to move on.
If I had have realised the amount of work which was required to support this organisation I would have seriously thought differently about joining. It wasn’t just the meetings, it was the staff development, the mountain of emails and the extra events and fundraisers I was expected to be at. Also the mentoring of new board members really took a toll on my time and energy.
The worst thing is that it is only one of more than a dozen committees and boards I am a part of! I suffer major “youth worker says yes” syndrome. When I was a youth work student my lecturers pounded into me the need to join everything and get to know everyone. We were told to build our skills by joining committees. We were told that to be the best we needed to be involved in EVERYTHING!!! 
As youth workers we love to be involved… but it can be detrimental. If you are a joiner you know how much it can destroy you. 
Whats one thing that you can let go or get rid of in the next month? What could you do for your own self care with that extra time? What do you need to say no too?

99% attitude and 1% skill: youth work students need to realise!

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I have recently been reviewing the student placements of a number of youth work students. I have been speaking with their supervisors and have come to the conclusion that there is one thing that all youth work students need to know before they go on placement… it doesn’t matter how much you know or don’t know it is almost all about your attitude.
 
Many of the supervisors stated that they did not care how much the students knew they just wanted willingness to learn and a positive attitude. The students who showed these qualities were given great marks and amazing opportunities. For those that didn’t have the right attitude they were shunned and treated with reservation.

When you have students come into your organisation for placement gently remind them that their attitude is important to their overall success in their placement and in the sector. Skills are the 1%ers which can be taught. Attitude is the thing that will get them through every time.

Failure is only the beginning in youth work.

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My best friends think that I am absolutely nuts. How can I work day in and day out with people who almost ritualistically fail in life. People who are such failures in societies eyes that they do not even register as worthwhile. This is how many young people are viewed in society. As failures!
 
For some reason we see failure as bad in our society. We believe that anyone who fails is useless and that they do not deserve to try again. However as every Ultimate Youth Worker will tell you failures give us a platform from which to work from and they make success taste oh so much sweeter.
 
Truman Capote said “Failure is the condiment that gives success its flavour”. Many of our young people try, try and try again this in itself is a huge success. When they finally get a win on the board they are ever more excited than before.
 
Almost every long term youth worker I have spoken to has told me that those mountain top experience are not what keeps them in the field but it does make the failures taste so much better.

The youth sector must promote self care

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Promoting self care

One of my best mates in youth work said to me today that  he had been speaking to a bunch of people about the work of Ultimate Youth Worker recently. He stated that he was surprised when almost all of them stated that they didn’t think there was an issue with self care within the sector. When my friend spoke of burnout rates and levels of psychological stress in our sector they could begin to see the issue.

If managers and organisations really understood the negative effects and the cost to the organisation then self care would be the first thing on their agenda rather than the last. If organisations saw the revolving door that spat out their staff you think they would try to stop it. We can no longer ignore the fact that our sector is allowing staff to become psychologically damaged just to meet KPI’s.

Throughout our research we have been shocked at how many individuals, managers, organisations and peak bodies who at best pay lip service and at worst see self care as for the weak. Over the past few months I have been privileged to speak with and train a number of Tasmanians in self care. The most fantastic thing about this is that in the Youth Ethics Framework for Tasmania they state categorically that self care is a ethical requirement.

Self care being promoted in TasmaniaWe need more groups like the Youth Network of Tasmania to stand up and shout that self care is a requirement for exceptional youth work.

What are you doing to set the self care agenda???

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Passion needs to be tempered for effective youth work.

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I was recently speaking to an organisation who were going to fire a youth worker. They had a list of grievances a mile long  from inappropriate behaviour towards colleagues to inability to take constructive criticism. When I spoke to them about the behaviours it became clear that the behaviours were coming from an overly zealous youth work employee.
 
The employee had seen a number of issues in their place of employment and wanted them all fixed at once. He saw traumatic events being forgotten by other staff in their day to day work with highly traumatised young people. He pushed to forcefully for management to change procedures. He flaunted his knowledge in the faces of more experienced practitioners.
 
 
 
Sometimes when we see injustices, particularly if we are new to the sector, we forget that our passion can come across as arrogance. We get colleagues and service providers off side by our actions our effectiveness takes a massive hit. Most changes to entire sectors do not happen from the little guy in the field but by managers and policy makers at the top of the pile.
 
Passion is good, for the most part. It reminds us why we got into the work we do. Passion needs to be tempered by common sense. Otherwise we burn our bridges before they even get built.
 

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Vicarious trauma and youth workers: a recipe for disaster.

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Today I was reflecting on my career and the major traumatic events that I have seen. I was speaking to a class of school chaplains looking at trauma and abuse. As I was reflecting it dawned on me how many truly traumatised people I have come across. On average two suicides a year, more sexually abused young people than I care to recall, many drug and alcohol abusers and self harmers to name a few.  
 
When I got home I started to think of the many times I have struggled with the traumas of others. This vicarious trauma has almost taken me out of action on a number of occasions, mostly because of a lack of training and supervision. The biggest issue however, is that I care. When a traumatic event happens I actually give a crap. And this is the problem with our profession. Those who give a crap will always be at the mercy of vicarious trauma if they are not supervised and supported.
 
Today my class of chaplains looked at what trauma is, how it affects people and how to support people through trauma. What was lacking in the training was how as workers we deal with the vicarious trauma when it affects us. As a sector we need to develop a philosophy of self care that starts in the training rooms and lecture halls and follows us through to the end of our careers.

Ultimate Youth Worker on C2Y Podcast: Youth Work Online

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A couple of weeks ago our Executive Director had the privilege of speaking with Wolfgang Vachon of C2Y Podcast. In this cast we spent much of our time talking about the need for youth work to enter the online realm as it is where many of our young people can be found. This truly international discussion (Wolfgang is from Toronto, Canada and we are based in Melbourne, Australia) is a prime example of the opportunities the internet has for doing youth work and providing training opportunities to the youth sector.
Have a listen to the C2Y Podcast and share it with your friends in the sector.

Good self care in youth work

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Self care is an ethical requirement

I have heard, over the past year or so, more excuses as to why youth workers can’t commit to self care than I care to recall. These excuses ranged from a lack of time and money to not knowing where to start and lack of support from management. Many of these excuses are baseless and push focus away from the workers who should have been more involved in their own care. However there are a number which have a base in dodgy policy and even worse practice.
First amongst my pet peeves is the youth worker who believes that they can trod through their work without supervision, professional development and support and still provide exceptional support to their clients. YOU CAN’T! It is one thing that it is not given to you as a youth worker, it is completely incompetent to not actively seek it out in your own time on your own dime. It is an ethical requirement that youth workers perform at their best, Which means youth workers need to have training and support to deal with the load that we carry. It is an ethical requirement for ultimate youth workers.
Self care is an ethical requirement
The second and even more repulsive is when managers put ticking boxes above the health and wellbeing of their staff. Over the years I have worked in a number of different organisations and have seen great managers and woeful ones. The ones who put the funding agreements above their staff have revolving doors which spit those staff out when they are all used up. They rarely send staff to professional development that is worth going to and don’t know how to supervise their staff apart from the administrative graces of checking their case load is up to scratch. These managers vehemently defend the ethical need to reach targets and quash those who speak of self care being just as ethically required.
Good self care is an ethical requirement not something that can be forgotten. Exceptional youth workers need great support and training. There is no excuse for lacking self care.

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Developing leaders in youth work: Its crucial to mentor.

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Many years ago after finishing my degree I asked one of my professors for some guidence with an piece of work I was doing. Without hesitation she said that she would be delighted as we need to develop more leaders in the youth sector. This short statement has meant a lot to me over the years but I never fully understood its importance until this year.
As a teacher of youth work students I can see the passion and future potential colliding every day I teach. The students of today will be the managers in a decade. The work we do now will pay dividends in a generation. Sadly though, it seems that there is little happening post the education of youth workers.
We who have been in the sector for a while need to mentor those coming through. Whether you are a coalface worker, a Manager or a CEO you need to support the next generation coming through. If we truly want to see audacious youth workers in an excellent sector then we need to impart our practice wisdom to those who are going to be the leaders of the future. Every organisation which employs youth workers should mentor them. Every professional association should develop a register of potential mentors. Most of all it should become part of our core responsibilities to the sector.
If one youth worker supports one other youth worker per year through their career then we will see a revolution. Imagine mentoring 30-50 other youth workers who in turn support another 30-50. We would have a highly supported and trained workforce for generations.

 

Our challenge to you:

 

If you have five years or more in the sector, find one person you could potentially mentor for the next 12 months.

 

Let us know how you go! Leave us a comment below or post a comment on facebook and twitter.

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We need to do better: Critically reflective practice and supervision in youth work

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This evening I sat in on a class preparing students for a masters degree placement in the human services. The topic for the class was supervision and particularly reflective supervision. As a company that believes we need a better class of reflective practice and supervision I was really keen to see what they would tell students. Sadly it was a waste of time.
 
The students were shown an article about a critical supervision model and were told to role play a scenario using the model. Then the class ended! This was the only class these students ever had about critically reflecting in supervision. I was shocked!!! The students had a model for critical reflective practice, however it was clear that very few of their placement supervisors really did critically reflective supervision.
 
We need to spend more time on the idea of critical reflection and supervision especially in higher education. What more can we expect when  our students have a two hour class on the subject. We believe that for our sector to really become critically reflective it needs to be taught from the first class in our qualifications. For supervisors to be able to supervise well they need better training than a two hour class.
 
If you are an educator, a supervisor or a coalface worker we need to do better at critically reflective practice and supervision. Join with us to make this a part of your practice.
 

Apply for supervision today