Why youth worker’s need to embrace technology for professional development

Are we falling behind???
Are we becoming as obsolete as the home phone, the floppy disk or the hand held calculator???
Are we able to keep up with the rapid expansion of technology?
 
 
It used to be that if you needed your home stereo hooked up, your website developed or an email list for you group you could ask a youth worker and they would have an understanding of what to do…however rudimentary. However, over the past ten years I have seen an alarming trend towards a lack of technology use in youth work. Even worse, youth worker’s who do not have the skills to meet even the most basic of technological requirements.
 
 
 
A few years ago I was whimsically known in my organisation as ‘IT Support’. If any one in my team had an IT issue I was called in before we would call our organisations IT officer. How did I get this job you may be asking? Was it my years of study in IT? Perhaps because I was an avid gamer or computer nerd? conceivably, it was my years of university study where I used Microsoft Word on a daily basis. Actually, it was none of these! One day I helped my team leader to categorise and colour code her calendar. That is what made me the IT guru in my organisation.
 
Many of the ‘problems’ I was asked to fix in that team were pretty basic. As my wife says, it will ask you first if you really want to do something before you kill the machine. I fixed a few Word, Excel and PowerPoint issues and recovered a document or two, but nothing I would write home about. These skills were learnt by asking questions of people who knew more than me when I experienced those issues and then being able to remember what to do when it happened again. A small confession… I am the least tech savvy person in my friendship network.
 

With new technology coming onto the market every minute you would hope youth worker’s were at least keeping up, sadly if anything we are falling behind at an ever increasing speed.

 

Over the past few months I have read dozens of articles which lament the current situation and then implore people in the sector to embrace technology. Speaking of not-for-profit marketing Andy Lark, Chief Marketer for the Commonwealth Bank in Australia said Ten years ago, if someone had said there would one day be no more record stores or book stores, you wouldn’t have believed it. We will be the last generation to use a keyboard and a mouse. Technology is the force that changes everything.” Neelie Kroes, European Commission Vice President  said, Europeans are hungry for digital technologies and more digital choices, but governments and industry are not keeping up with them. Even former US Secretary of State, Colin Powell, believes technology is the way of the future and that if we do not take these innovations seriously we will be in trouble. So if some of the key thinkers in the world believe that we need to embrace technology then why are we as youth worker’s falling behind?
 
There are a few reasons we at Ultimate Youth Worker believe that as a sector we are falling behind:
  1. Our organisations. Organisational policies and procedures have become quite stringent as a knee-jerk reaction to possible legal and ethical issues which arise from the use of technology
  2. Technology is changing so fast it is hard to keep up. If you do not devote time to seeing what is out there you can not keep up to date.
  3. Technology costs money. I worked in an organisation two years ago that were still running windows ME on their computers which were ten years old!!!
  4. It is not seen as a priority compared to face to face interactions with young people. Every day in Australia young people aged 15 and over spend approximately two and a half hours on the Internet. That is more than they spend with me as their youth worker!

 

So if it is important to our interactions with young people we should learn a bit about it right???

 
I was recently given the unpublished results of a survey from the UK where youth workers were asked how they preferred to take on professional development. No surprises, we prefer face to face contact. The biggest surprise for me though was that using technology to gain professional development was ranked lowest of 18 possibile choices.  A cursory look at some of our social sector colleagues shows that their use of technology for professional development is expanding. The Australian Psychology Society and the National Association of Social Workers in the US provide great online training opportunities for their members however, the world across there is little for youth worker’s. This MUST change!!!
 

Here are a few reasons this can and should change.

  1. Web based training is cheaper than other forms available. If and average worker is on $20 and hour and they attend a half day seminar that goes for 4 hours it costs the organisation $80 before they even get there. lets say it is in a major city and your organisation is in the outer suburbs, roughly an hour each way by transport is another $40 in lost productivity. Train tickets or petrol =$$$. Then there is the cost of the training. Is it catered, add more money. The average half day seminar in Melbourne currently goes for around $120.
    • The equation looks a little like this:
      • Conference attendance/lost productivity = $80
      • Transport/lost productivity = $40
      • Transport costs = $???
      • Parking = $???
      • Seminar cost = $120
      • Catering = $???
        • Total cost =$240+transport
          • Same seminar done online =$200 (no transport costs, no catering etc.)
  2. It is easier to attend. If your seminar is from 10am-2pm you can get to work at 9am and spend an hour catching up on emails. at 2pm when the seminar finishes you grab a bit to eat and are back at your desk by 2:30pm (and you had a snack or two at your desk while you were at the seminar). All you need is a computer with Internet access and a headset with a mic. Also you can attend training on the otherside of the world with great trainers just by getting online…No need for a $1000 plane ticket.
  3. Online seminars provide handouts etc online. Whether you are at a webinar, listening to a podcast or watching a pre-recorded PowerPoint most providers also give you access so that you can go again and print/save documents for future reference.
  4. Your boss won’t think you are playing hooky. From our experience we have found that many bosses struggle with sending staff to PD because they have issues with trusting that you will be there the whole time and actually pay attention.  It is usually not because you have given them a reason but they are remembering what it was lie for them. If you are in your cube or office and you are visibly doing your training then there is no reason to doubt you.
  5.  
     
These are just a few of our thoughts, we know there are many more. Obviously we are biased. We write a blog for youth worker’s because of the lack of available professional development. We use social media including Facebook, Twitter, LinkedIn, Stumbleupon and Pintrest to further the networks and development opportunities for youth worker’s who want to become the best they can be. We believe that online is not only the best but the only way forward for us as a sector seeking excellent professional development.

To that end we wanted to let you know what we have been up to for the last couple of months and what it means for you our loyal readers. Recently we asked you to complete a survey for us (if you haven’t there is still time) this has cemented our ideas on professional development needs in the sector. We have been getting our heads around some technology to provide some opportunities for exceptional, inexpensive, online professional development for Ultimate Youth Worker’s (if you want to better yourself you are one!). We have also been writing up our training packages to support your needs.
 

So what does this mean for you as a youth worker?

 
In December we will be launching our first ever webinar to support youth worker’s to develop a self care plan. Stay tuned for a date closer to the event (hopefully first week in December).
 
 

In late January/early February we will be launching our podcast. We are currently recording and are getting some amazing guest hosts to provide inspirational and informative content to support you and your practice. Stay tuned for our official launch party!!! Its going to rock.
 
 

Of course we will also continue to provide our social network with challenges, inspiration and questions so please get on board and like, follow or pin us where you can, and PLEASE tell your friends and colleagues. This revolution in youth services support can only happen with your involvement and a swell of numbers.

Thank you for your support and encouragement so far. If there is anything we can do to support you please let us know.

Aaron

     
 
 
 





Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Self care 101: There is no work life balance

Work life balance

I have just finished reading an article in the latest Journal of the Australian Association of Social Work. The article addresses that enigma that we all struggle to solve eventually in life, ‘how do I find a work life balance’? The article shows the results of a survey of 439 qualified social workers who had been asked questions around balancing work and family and the stress associated with this.
The results of this survey basically show that the pressures of work impact negatively on family life and create psychological strain on the individual and the family. Conversely, when the pressures of family life impact on work they create more psychological stress on the individual and decrease work effectiveness. It is a cycle that so many of us have fallen into; work pressures lead to pressure at home which leads to pressure at work which leads to pressures at home. Things start spiraling out of control and then some well meaning friend or colleague or our boss says something along the lines of “dude you need to get some work life balance!”
Work life balance
Unless it is an illness, new birth, death or an issue of other family members spiraling out of control rarely have the team at Ultimate Youth Worker seen the impact of family pressures on work. In fact we would be so bold as to say it is never that we spend so much time at home that our work is suffering!!! It is almost always that work is taking up the family time.
As a full-time youth worker doing 40+ hours a week, a Masters student out two nights a week for classes and studying most of the weekend, a member of the student union doing one night time activity per week and starting a new company; my wife pulled me up on my lack of family time at the beginning of the year. I was seeing my kids for a couple of hours a week aside from the crossing of our paths as we got ready for the day ahead. My wife would be asleep on the couch most nights by the time I got home and we rarely had any “us time”. I prioritised WORK over FAMILY. No work life balance there.
When I was called to account by my wife (Yes, even those of us striving to become ultimate youth workers argue with our wives at decibel levels that would shame any self respecting metal band) I was shocked. I hadn’t realised. My kids had an absent father and my wife was living like a single mum. I was unsure of what to do. Everything I was doing was important, wasn’t it? Important to the future of our family. If I worked longer hours I would support more vulnerable young people earning me a positive reputation in the field. If I gained my Masters it would open up doors for promotion and show that I had amazing knowledge. By supporting the student union I was supporting educational standards and building networks for the future. Everything I was doing was for a time just out of reach but right in my line of sight. If I worked harder now my life would be glorious in the future. The problem is the future never becomes the present. There is always another obstacle in the way of ultimate success. I had invested in my identity as a youth worker and pinned my hopes and dreams on a professional future whilst neglecting the present.
Work life balance has obstacles
Work was going great but family was a mess. I spoke to some trusted friends and confidants and they all said I needed to drop some of my work priorities to balance my family priorities. I deferred my Masters for six months and sat back to see balance take hold. Unfortunately, I tipped further away from family. I got caught up in more committees through work, the student union and even went on a recruitment binge for more volunteers for my program at the behest of my boss. My work life balance was quite unbalanced.
You see, work expands so as to fill the time available for its completion, or so says Parkinson.
I had removed a work priority but I had not made family a priority, so work expanded to fill ‘the gap’.
What I began to realise was that I was looking at this all wrong. It’s not my fault!!! Someone gave me an equation that had incompatible data. They said:
Equal Time (with Family) + Equal Time (for work) = Balance in life
The problem is there is no balance!!! The data sets are totally incompatible. I might as well have said, buying a telescope + reading a book on hang gliding = qualified zoo keeper!!! Work and Family are two totally different concepts. They cannot be placed in a zero sum equation of balance. Balance assumes that they have equal weighting. As youth workers we strive to support our clients (placing weight on our work) and all to often it is at the detriment of our family (removing prioritised time). We all say family is important, but our actions show our families something different. In the article the authors recount that some social workers stated,

when confronted with demands from work and home, their work commitments was given priority over family commitments” (pg 367).

Why do we do this??? Is it because we believe our family will understand the plight of the young people and will forgive us for missing time with them. If I had a dollar for every youth workers kid (including my own) I met that stated their parent was never around I could retire today.

But if there is no balance, I hear you say, then what do I do???

When you realise that the two concepts of family and work can never balance you can then prioritise action. Choose to put your family first. If you are married I know your vows didn’t say that you take ‘work’ for better or worse. Got kids??? I’m sure they miss your love and affection (I believe it builds good attachment, I think I read somewhere that that’s important???). Want to see them next Christmas??? Then make them your number one priority.
Work will always expand then to fit the remaining time available for it.
But what about my boss??? I can’t just stop going into work?? I need my paycheck? But I’m in ministry and I was called to do this? All valid thoughts!!! Whats your priority though??? I’m not saying quit your job!!! But, your paid for 38 hours… so do 38 hours. You have some high risk kids… put plans in place so you can switch your phone off on the weekend. Have you ever gone away on holiday??? Did the world end while you were gone??? Of course not!!! You put measures in place so that things worked without you. Be more effective in your work time so that it doesn’t spill over into family time.
If your family is your first priority then schedule your time with them. If you are down to finish at 5pm, schedule your arrival at home (If you are really gutsy you could even promise to be home at that time). Honour your commitment to your family. Schedule holidays and weekends away and kids soccer games and date nights with your partner. Then when you have prioritised your family life let work fill work time. I used to do a weekly calendar that began by blocking out Monday to Friday 9-5. I would fill it with Uni and meetings and all manner of other rubbish and my wife would ask when I would be around for the family!!!
Backward!!!
If family is your number one priority they get first dibs at your calendar.
FULL DISCLOSURE: I haven’t been doing this long. I had always thought self care was all about me. If someone took your job away you would be sad, disappointed even angry. I Know, I have been fired from work that I loved without any notice. But, if someone took your family away you would become a wreck. A blubbering mess. How many divorces in our field could have been avoided by a good hard look at our prioritise? My wife and I are still together. More to do with her amazing heart than my skills and planning. She knew this stuff intrinsically. Family comes first!
I am still learning. I was out four nights last week and didn’t get to see my kids awake between Sunday and Friday. But I spent Friday night, Saturday and Sunday making up for it.
Do not aim for a work life balance. It is a false economy and one that will lead to a crash… and it won’t be at work. Invest in your family first and then work hard at your job during work hours. There will always be demands on your time and you will always spend more waking hours at work than at home. But if you prioritise your family first they will get the lions share of your attention and you will reap the rewards of a happy and fulfilled life.
P.S. to my friends in youth ministry. You can be more susceptible to putting work first than most others. I know as a church based youth worker in the early part of my career I was paid for 2 days a week and used to work in excess of 30 hours a week!!! That’s fine when you do not have a family. The excuse (and I believe it is and excuse. If you don’t then email me and we can chat) that, “I am in the ministry and that makes it OK to forsake my family for a time because I am just following God’s call on my life and they should support me in it” is preposterous. You married, had a family, they are your responsibility. They come before the ministry.

Reference

Parveen Kalliath, Mark Hughes & Peter Newcombe (2012): When Work and Family are in Conflict: Impact on Psychological Strain Experienced by Social Workers in Australia, Australian Social Work, 65:3, 355-371

What are your thoughts??? leave a comment or post a comment on facebook and twitter.

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Self Care 101: Have a plan

Why is self care so important???

In a couple of words self care is important because of ‘Vicarious Trauma’. Within the work we do as youth workers we hear astonishing stories of things going wrong in our young peoples lives. We hear the stories of physical abuse at the hands of parent, sexual abuse at the hands of supposedly caring adults, of emotional abuse by families and school kids and we hear of the ongoing traumas that come with the adolescent storm and stress. These traumas affect everyone of our young people differently… and they also affect us. This is vicarious trauma. Vicarious trauma affects our self care.Self care
Vicarious trauma affects most people slowly. It is the indifference at one of those stories of abuse. It is when a young person becomes just another client rather than a person in need. It is when you get home and yell at your wife because it is a Thursday. It can creep up on you and tear you to shreds. I worked as a family worker a few years back. My eldest daughter was about two and I was working with a young family who also had a two year old. That little girl and my own daughter had similar features and mannerisms and when her story of sexual abuse came to the fore I started to fold. My Wife (a Psychologist) saw me starting to fold and told me in her gentle and loving manner to get myself in order.
As a smart and well educated youth worker I did what I thought best and spoke to my supervisor about my struggles. My Supervisor was a caring social worker who in her best social work speak told me to not worry about it. I attempted to explain the gravity the situation was having on me to no avail. Her supervision was about as useful as a pair of board shorts in the arctic. I went to one of my mentors and he sympathised with my situation. He asked me one question that has always stuck in my mind. “do you have a self car plan”?
I had no idea what a self care plan looked like. I had never even hear of such a thing. First we looked at what a balanced life should entail. We then looked at how balanced my life was at the time. NOT VERY. We then looked at what activities I liked doing in these categories:
  1. Physical
  2. Mental
  3. Emotional
  4. And, Spiritual
We wrote a list of five things in each category that I would enjoy doing and that would help me to gain some balance. In the Physical category I had things like Hiking, going to the gym and having an awesome meal. In the Mental category I had ideas like reading a good book, doing sudoku and doing some studies. Emotional had spending time with my family, enjoying some time with my mates and seeing an external supervisor. Spiritual had go to church, pray and find my centre. Once that had been done the rest was pretty easy. Whenever I felt the pressure of the job getting to me I would choose an activity to do and i would touch base with my mentor to let him know what I had done.
Self care is pretty simple when you plan for it. What three activities could you do to take your mind off the stress of the world? Who are three people you can check in with on a regular basis to vent? If your boss sucks at supporting you through the stress you’re not alone. Touch base with us if you need someone. But don’t let another day go by without starting to plan for your care. If you are not on top of it how can you care for anyone else.

Let us know how you go on facebook and twitter.

Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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Dealing with our God complex!!!

I remember not long after I got married about 5 years into my youth work career being out every other night and working to fix the problems of every young person who came through my circle of influence. I also remember the conversation I had with my wife where she told me I needed to deal with my God complex!!!
I didn’t think I had a God complex! I was just the local youth worker. I was the one who they looked to for advice. I was the one they could come to to deal with their issues. I was the one who helped the through the storms and stresses of youth. There wasn’t another youth worker in the area and I was the first point of call for many of the young people.
Many youth workers, particularly early in their career, strive to do everything they can for the young people they work with. This is not wrong as some would have you believe. A little misguided perhaps, but not wrong. Where this misguided focus can tend to become trouble is when youth workers forget that they do not know everything. Sometimes we get in so deep that we forget to advocate, refer and empower.
Our God complex comes to the fore when we overstep our ability. As youth workers we aren’t psychologists, accountants, doctors or lawyers. we may have some understanding of other areas of practice, but for the most part as youth workers we know about young people and that is where our practice should stay. When our passion makes us over reach we become detrimental to our young people and bring our profession into disrepute.
KNOW YOUR LIMITS! When we know what we are able to do we can provide a great service to our young people. When we know our limits we can focus our ongoing professional development to expand our abilities. When we know our limits we can work with our colleagues from other disciplines comfortable in our own abilities. Most of all when we know our limits we can live a balanced life without the God complex.

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Aaron Garth

Aaron Garth is the Executive Director of Ultimate Youth Worker. Aaron has worked as a youth worker in a number of settings including local church, street drug and alcohol outreach, family services, residential care, local government and youth homelessness since 2003. Aaron is a regular speaker at camps, retreats, & youth work training events and is a dedicated to seeing a more professional youth sector in Australia. Aaron is a graduate of RMIT University and an alumnus of their youth work program. He lives in Melbourne with his wife Jennifer & their daughters Hope, Zoe, Esther, Niamh and son Ezra.

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