Consultancy
Consultancy for youth and community services
Practical consultancy for youth and community services, from people who have worked on the front line and led services. We support your strategy, practice and workforce.
Support across your whole organisation
Every consultancy engagement is shaped around your youth or community service. These are the areas we work in most.
Strategy and governance
Plans and structures that hold up in practice.
- Strategic and business planning
- Governance and risk frameworks
- Change management
- Service design and new program models
Practice and policy
Frameworks your staff can actually use.
- Policy and procedure development and review
- Child safety frameworks and the Child Safe Standards
- Practice frameworks
- Course and curriculum design
Need research or evaluation? See our research services
Workforce and culture
A workforce that stays and grows.
- Recruitment and retention strategies
- Training needs analysis and training plans
- Organisational culture and learning
- Staff wellbeing and burnout prevention
Leadership and teams
Stronger leaders, better teams.
- Leadership development and coaching
- DISC profiling and debriefing
- Team building and team agreements
- Conference, workshop and panel facilitation
From first conversation to lasting change
Free initial conversation
A 30-minute call to understand your service, the challenge and what success looks like.
Scope and proposal
A clear proposal covering what we’ll do, the timeframes and the cost.
Delivery and review
We do the work alongside your team, then review what’s changed and what comes next.
Organisations we work with
Work we’ve done for organisations like yours
Child safety · Government
Child Safe Standards training for a state government agency
A national child safety provider engaged us to design training on Victoria’s Child Safe Standards for a Victorian state government agency. We wrote the content and travelled across the state to deliver it, training more than 1,000 staff in metropolitan and regional Victoria.
Need a starting point? See our child safety policy review.
Course design · Higher education
Course design for two community services degrees
Two private higher education providers, one in Sydney and one in Melbourne, needed community services degree content that met TEQSA standards and reflected real practice. We wrote the course content and lecture materials for 14 subjects: 10 in Sydney and four in Melbourne. Both degrees were accredited by TEQSA, and more than 100 students have since studied across the two.
Workforce planning · Residential care
A two-year training plan for a residential care provider
A Queensland youth residential care provider with more than 80 staff faced high turnover, incidents, compliance pressure and ad hoc training, and its management team was new to the sector. We ran a gap analysis across the workforce and built a two-year training plan mapped to Tiers 3 and 2 of our Professional Development Framework. We also briefed managers on what Certificate IV and Diploma training does and doesn’t cover, and provided supervision to the management team.
Let’s talk about your service
- Book a free 30-minute conversation about what your organisation needs.